The Patita 30-Day "Best Paw Forward" Satisfaction Guarantee

We are so confident that you and your dog will love your new Patita Country Club Collar that we back it with a 30-day "Best Paw Forward" satisfaction guarantee. If your Patita Collar isn't the most beautiful collar your dog has ever worn, return it for a refund, no questions asked.
To start a return you can contact us at customerservice@patitacollars.com. We will then send you a return shipping label, as well as instructions on how and where to send your package.
You can always contact us for any return questions at customerservice@patitacollars.com
Please note that we are unable to accept collars that have been personalized.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.